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Re-engaging Strategic Planning Efforts Post COVID-19

Elective cases are resuming as states re-open, and our health system partners are picking back up their traditional strategic planning efforts. The situation they find themselves in is one rife with challenges – and not just in caring for the COVID-19 patients who continue to pour into their acute care facilities. Capital budgets have been cut in several places, and organizations are re-assessing their physical infrastructures to optimize existing assets. Organizations are also rethinking how assets are being utilized and rationalizing services across multiple locations.

Map Displaying Care Locations and Catchment Areas
Assessing Physical Infrastructures Improves Systemness

Across many health systems, the work of re-assessing physical infrastructures has been in progress for some time, but this pandemic has accelerated the need to make decisions and prepare for continued transformations in health care. Systemness has been a buzz word for a long time in health system planning, but the COVID pandemic has fast-tracked certain decisions that administrators have considered for some time. In trying to stay ahead of the curve with limited capital resources, many of our partner systems are placing an emphasis on optimization and efficiency by thoughtfully considering the size and scope of any new ambulatory clinics, assessing the validity of all assets and their care offerings, and working to build consensus across a range of internal stakeholders.

As system planners adjust their priorities for the rest of the year, we’re working to be just as agile with Pivotal. We are using capacity benchmarking to evaluate current assets, giving extra thought to right-sizing any new assets for the evolution of the industry, and being flexible to allow for dynamic changes in the platform itself. Each day brings an updated state of the market, and it’s critical that our partners can use Pivotal to account for continued shifts.

Health system responsibilities for treating COVID-19 patients will continue across the country, but as the caseload comes under control in some areas, systems are working rapidly to continue their strategic efforts in ensuring they are well positioned for any market transformations ahead.


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